Disagreement can mean change
A person may have moved, changed jobs, or revised a plan. An older statement and a newer one can both have been accurate at the time. Dates and source context help distinguish a real conflict from an update.
Disagreement can mean the wrong person
Shared names and similar profiles can produce incorrect matches. Check identity evidence before combining records. A source about a namesake should not become a contradiction in the actual contact’s history.
Reconciliation preserves questions
The intelligence pipeline reconciles evidence, retires stale facts, and records unresolved contradictions as questions. Review these alongside source quotes and identity matching; do not assume every conflict is automatically resolved.
Choose the next verification step
You might correct a speaker assignment, update your own note, inspect a newer source, or ask the contact a straightforward question. Preserve the reason for the correction so the next review has useful context.
Avoid acting on an unresolved guess
If the detail affects a message, commitment, or routine output, resolve the ambiguity before relying on it. A flagged conflict is a useful signal that the evidence needs attention.
Try it with a sample
- Compare both statements and their dates.
- Check the identity and source behind each.
- Record the corrected detail or leave the question unresolved.
About this explanation
Reviewed against Modules/Assistant/Shared/Services/ContactIntelCoordinator.swift. Examples use fictional people and content. Availability depends on the build, edition, permissions, and selected services. Source changes trigger a review notice and removal from website AI retrieval until reviewed.