Get unstuck

Review your setup, find help, and submit a useful support request.

Try it with sample content.

Locate the issue
Return to the Setup Checklist and identify the feature, device, or permission involved.
Look for: You can describe what you expected and what happened instead.
Check the relevant guide
Open Tutorials or search the learning library for the exact screen name.
Look for: You have a clear next step or a concise description of what still differs.
Prepare a useful request
Use Feedback or Support Tickets to describe the steps and relevant build/device details.
Look for: The request contains enough context to reproduce the issue; you can find its status.

Set up Sybil ↗
A step-by-step checklist: connect glasses, connect the ring, check and flash firmware, pick a listening mode, send a test peek.
To explore
Tutorials ↗
Six video lessons: battery & charging, flashing firmware, the R1 ring, performance craft, routines, layouts.
To explore
Feedback ↗
Send feedback or a support request with diagnostics.
To explore
My Support Requests ↗
Your support tickets and their replies.
To explore